From Keyboard to Cloud: How one client increased efficiency and reduced costs by leveraging a full-stack strategy with AiNET

The Problem: When the client first reached out to AiNET, their problem was a familiar one: their IT department wasn’t supporting their mission. This is a common story. This IT department was built like so many others: Hundreds of employees from different contracts, a patchwork of best-in-class technology “solutions” provided by multiple vendors, supplied along different delivery timelines, made the IT department anything but efficient and effective. This impacted the mission and led to dissatisfaction for employees, customers and stakeholders. The symptoms of these problems: Chronic downtime of critical systems. Huge delays implementing new systems Cost Overruns Senior leadership distraction with IT problems This lead to impacts business-wide: Technologies that the business required were delayed by years. Employees couldn’t rely on IT for completion of their critical projects. Executives were not able to focus on their core business and core objectives. The IT problem was further compounded by scale. The client has annual budget of less than $10B. The IT department spends hundreds of millions of dollars on multi-year programs. They have thousands of employees, millions of customers, and dozens of departments – each with its own IT requirements. Obstacles ranged from: 24/7 Life Safety requirements Personally Identifiable Information (PII) Financial data security HIPAA compliance Stringent Chain of Custody Complex Audit requirements These obstacles were compounded by the need for scalable growth – without interrupting services. Our client’s highly talented CIO was overwhelmed trying to integrate new requirements onto legacy systems with shrinking budgets. Leadership looked for new approaches to solve their problems in place. Upon engaging AiNET, the client saw a new possibility to do business: a system...